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Maria Lopez
★★★★★
4 months ago
Working with User Friendly has been one of the best professional experiences I've had. They have never felt like just an IT vendor—they truly became an extension of our team and, over time, felt like family.
Their knowledge, professionalism, … More and responsiveness are second to none, but what sets them apart is the genuine care they have for their clients. No matter how many questions I had or how little I knew about a technical issue, they were always incredibly patient. They took the time to explain things in a way I could understand, never making me feel uncomfortable for asking for help.
They were always there when last-minute emergencies came up, often responding immediately and finding solutions quickly. Knowing I could count on them gave me tremendous peace of mind. I always felt that they had our company's—and my—best interests at heart.
The entire team is talented, kind, dependable, and a pleasure to work with. They have taught me so much over the years, and I am truly grateful for everything they have done. Saying goodbye is bittersweet because they have become so much more than our IT company.
If you're looking for an IT partner that combines exceptional technical expertise with outstanding customer service and people who genuinely care, I cannot recommend User Friendly highly enough. Thank you for everything—you will always have a special place in my heart.
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Jacqueline Revis, Esq.
★★★★★
10 months ago
We are extremely happy with the service provided by User Friendly. We have been clients of Keith and his team for many years, but we really needed to utilize their services recently when opening a new location for our law firm. Their … More team is professional, reliable, and very skilled. They set up our new law office without complications and handled everything seamlessly. They responded quickly to our needs, offered practical solutions, and ensured everything worked smoothly. Excellent customer support and great attention to detail!
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Pamela Rower
★★★★★
4 years ago
I have been run a small Credit Union for more than a decade and honestly can say User Friend is the best IT solutions partner (opinion is based on the poor service we received from our old IT vendor). We do not have the manpower to have … More an IT person, but USER FRIENDLY, always goes above and beyond to handle our issues in a timely manner. I would HIGHLY recommend the team at USER FRIENDLY TECHOLOGY SERVICES.
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Vincent Pimentel
★★★★★
6 years ago
Been a client for over a year and couldn't been happier, every time I have an issue they are there to help.
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Josh Ruderman
★★★★★
6 years ago
User Friendly is an excellent IT company that is highly responsive and has always been able to resolve our technology issues remotely. They save us considerable time and frustration, and I would recommend them to anyone looking to have … More a technology partner.
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evan katz
★★★★★
6 years ago
Great staff, extremely knowledgeable and friendly. They took the time to assist with several computer related issues. I HIGHLY recommend this company.
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Amy Shaddix
★★★★★
8 years ago
User Friendly is fantastic! They have assisted with ALL of our needs and put up with us patiently the whole time. I would highly recommend them for ANY AND ALL computer and phone needs. Pablo is awesome like having a personal IT guy! Everyone … More in the office is ready and willing to help at any time, always resolves issues as soon as they can. Ashley is amazing along with everyone Im forgetting that deal with us!! Friendly, fast and know exactly what they're doing. 10/10 would highly recommend.
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Rafael Ferrer
★★★★★
8 years ago
We started using User Friendly few months ago, unfortunately we didn’t know about them sooner! We legitimately believed we were being efficient in the way we kept our IT running… well, we were not! Turns out that as a growing business from … More a one-man show, to three, to five, and then to ten team members, one tend to think that the same fix you use for a single computer works with a network, and as an entrepreneur “nothing is impossible”, until you realize the amount of time wasted in trying to get computers to communicate to each other and the rest of the office. At first, I thought that the level of quality of service offered by User Friendly was available only to large companies with huge budgets, or that once I retained them, I would then be serviced by a complete different crew! I was WRONG! User Friendly has been a game-changer! Now the operation runs smooth again. No more glitches, we get the timely advice and support a small growing company needs, and more (discounts on new equipment and so on). Within a single phone call, I have first class support. Now I am back on running the business and stopped trying to spell an nonexistent electronic poltergeist.
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Marilyn Williams
★★★★★
8 years ago
User Friendly Technology Services...Professional, Responsive, Proactive, Quick Problem Resolution...
As a small business owner, it has become challenging to keep our business devices, software, operating systems, apps, file storage, and … More back-up processes up-to-date and operating efficiently.
When a device or technology failure occurs, it can stop a business dead in its tracks.
Late last year, my office laptop failed. I called User Friendly Technology Services. They were able to diagnose the problem, and quickly put in place a solution to get my business up and running.
More importantly, the User Friendly team made several great recommendations that have improved the efficiencies of my business devices and software programs.
The User Friendly team are patient and great to work with. I am a very satisfied customer.