After decades working with large and enterprise companies, Mark Mittentag and Keith Gazes came together to form User Friendly – a technology services firm focused exclusively on the needs of small businesses. For years, Mark had been overseeing a large in-house IT Department for a multi-million dollar international corporation, while Keith was running an IT company on Wall Street that specialized in the needs of large firms. Upon meeting, it was clear that Keith and Mark shared a mutual love of sports – especially ice hockey, music and their families. After lengthy discussions, our Founders agreed that there was a significant gap in the IT industry for small businesses, and they worked to create a company that acts as a virtual IT department for small businesses – User Friendly Technology Services was born from that work.
Our goal at User Friendly is to provide you – a small business owner or representative – with the peace of mind that all of your technology needs are being handled quickly, efficiently and with prices that are in-line with the size of your company. We recognize that small businesses require a level of versatility that differs significantly from the needs of larger companies and enterprise corporations, and that the managed services approach that many larger firms have moved to is not conducive to the needs and budgets of most small businesses. With that in mind, we also offer our clients a guaranteed response time without any contract obligations or monthly fees.
As tech consultants with over 40 years of experience, User Friendly Technology Services helps small businesses across the United States streamline their operations and gain a competitive edge. We focus exclusively on the needs of companies with 50 employees or less and understand the unique needs of small businesses. We look forward to joining your team as your virtual IT department.